Welcome to Now Custom Boxes’ Privacy Policy. This policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services. By accessing our website or using our services, you agree to the terms outlined in this privacy policy. Please read this policy carefully to understand how we handle your information.
1. Information We Collect
When you interact with Now Custom Boxes, we may collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment information.
- Communication Data: Any communications you have with us, such as emails, messages, or phone calls.
- Usage Data: Information about how you use our website, including pages visited, products viewed, and actions taken.
- Technical Data: This includes your IP address, browser type, device information, and other technical details.
- Marketing and Preferences Data: Your preferences for receiving marketing communications and other preferences you express to us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: To process and fulfill your orders, including payment processing, shipping, and customer support.
- Communication: To communicate with you about your orders, inquiries, and promotional offers.
- Improving Services: To improve our website, products, and services based on user feedback and usage patterns.
- Marketing: To send you marketing communications, promotions, and updates about our products and services (you can opt out at any time).
- Legal Compliance: To comply with legal requirements, such as tax obligations and fraud prevention.
3. Data Security
We take the security of your information seriously and implement various measures to protect it:
- Secure Transactions: We use industry-standard encryption and secure payment gateways for all transactions.
- Data Access: Only authorized personnel have access to your information, and they are bound by confidentiality agreements.
- Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. This includes:
- Analytical Cookies: To track website usage and performance, such as page views and visitor interactions.
- Functional Cookies: To remember your preferences and settings for a personalized experience.
- Advertising Cookies: To deliver targeted ads based on your interests and behavior on our website and other websites.
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.
5. Third-Party Disclosure
We may share your information with third parties for specific purposes, such as:
- Service Providers: To process payments, fulfill orders, and provide other services on our behalf.
- Legal Compliance: To comply with legal obligations, such as responding to legal requests and preventing fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell or rent your personal information to third parties for their marketing purposes.
6. Your Rights
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information under certain circumstances.
- Opt-Out: You can opt out of receiving marketing communications from us.
To exercise these rights or for any inquiries regarding your personal information, please contact us using the information provided at the end of this policy.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately to remove the information.
8. Changes to This Policy
Now Custom Boxes reserves the right to update or modify this privacy policy at any time. We will notify you of any changes by posting the updated policy on our website. Continued use of our website and services after such changes implies acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at sales@nowcustomboxes.com